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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Faviana Cano

Faviana Cano

February 7, 2025

5  out of  5
rating by Faviana Cano
"Jodi was the best help for me, just what I needed to help direct me with all my paperwork. She did it with a smile and grace."
We responded:
"Your review put a smile on our faces, Faviana! We’re so happy we could help—thanks for trusting us with your insurance needs!"
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Outdoor Janitor

January 29, 2025

5  out of  5
rating by Outdoor Janitor
"Been with Melissa Rodrigues, in Georgetown, (& Lauren & her several other employees) for around 5 years, after my previous longtime State Farm agent in Austin retired. When I’d in quick succession had losses includng extensive repairs hitting a cement pillar, and some fender-venders, State Farm corporate understandably cancelled my policy (after always promptly covering everything!)— when I sadly totalled a truck, 3 1/2 years ago. I moved on to another insurer, for 3 years.But I was totally surprised, last month, in December 2024 when Melissa Rodrigues office called ME to say my record was now back to a spot where we could save $1,000 / year on our already-existing State Farm homeowner policy, if we came back to State Farm, and bundled my biz truck policy with homeowners, —and save an additional $420 / year over my liability premium with Kemper, whom I’d switched to. We said “Do it!” A refund check from State Farm for over $1,000 on the homeowner’s came within a month, (since the new discount meant our escrow had overpaid based on our old premium.) Better yet, when my wife’s vehicle died last month of old age and transmission problems, Lauren lit a fire under State Farm corporate, to have underwriting amend our policy, (for only $5.89 / month), to allow my wife to drive the minivan of a friend, now overseas, doing missionary work on Cypress. She will drive that minivan for the next 6 months. (He had dropped his coverage for the duration of his trip) . We just today received the declaration page from Lauren noting we are covered driving this non-owned vehicle, and thanks to God and this hardworking agency, things are turning up roses even after my bad driving streak, several years ago. I recommend both this agency and State Farm in general —and have never had an issue with the resolution of any claim or issue!"
We responded:
"Thank you for sharing your experience with us. We're thrilled to hear about your positive journey with our agency and the support from Lauren and the team. Your recommendation means a lot, and we're delighted to have you back with State Farm."
Profile photo of Robert Fossier

Robert Fossier

January 27, 2025

5  out of  5
rating by Robert Fossier
"Tracy Taylor reached out to me today to inform me of my upcoming renewal and additional policies that may benefit me. Tracy was a pleasure to speak with, informed me of possible discount opportunities for my existing policies, and when I explained to him that I was not currently in need of the additional home owner or rental policies he was respectful to the fact that I was not interested."
We responded:
"Thank you for sharing your positive experience with Tracy. We're thrilled to hear that he provided you with valuable information and respected your preferences. Your feedback is greatly appreciated, and we're committed to maintaining this level of service."
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Avery Mottet

January 22, 2025

5  out of  5
rating by Avery Mottet
"I switched to State Farm a few months ago and Lauren has been so helpful! She assisted with me switching insurance companies, purchasing a new vehicle and finding the right coverage for ME! I feel very taken care of with State Farm and I am so happy I switched."
We responded:
"Avery, thank you for your wonderful review! We're thrilled to hear that Lauren has been so helpful with your transition to State Farm and your new vehicle purchase. We're delighted you're happy with our service and coverage. Welcome to the State Farm family!"
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J. Wayne Curry

January 22, 2025

5  out of  5
rating by J. Wayne Curry
"Tracy Taylor with Melissa Rodriguez's office provided me with a full policy review for both auto insurance and renter's insurance. He provided insight and recommendations that, in addition to our awesome God, provides me earthly peace of mind and covers me in a chaotic world where self phones and distractions endanger the roads. He also provided me additional recommendations for health supplemental and umbrella policies that may provide financial security in the future. I thank him for his time, expertise, and commitment to serve."
We responded:
"Thank you for your awesome review! We're thrilled to hear that Tracy provided you with valuable insights and recommendations. We appreciate your feedback and support! "
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Larnell Camus

January 18, 2025

5  out of  5
rating by Larnell Camus
"Tracy Taylor with Melissa Rodriguez's office provided me with a detailed policy review for our family. He offered suggestions and services that will enhance our policies and save us money. We appreciate the time and quick response!"
We responded:
"Larnell, thank you for your wonderful feedback. We are delighted to hear about your excellent experience working with Tracy and we look forward to continuing to serve you! "
Profile photo of Rhiannon Winstead

Rhiannon Winstead

January 17, 2025

5  out of  5
rating by Rhiannon Winstead
"Jody was super helpful with helping get my policy set up she answered all my questions and looked up prices for me when I asked about payment amounts"
We responded:
"Thank you for your wonderful review. We're thrilled to hear that Jody was able to assist you effectively with your policy setup. Your feedback is greatly appreciated and motivates us to continue providing excellent service."
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Rob Riojas

January 16, 2025

5  out of  5
rating by Rob Riojas
"Impressive professionalism...Melissa was prompt to respond, pleasant to work with...Highly recommend for all your insurance needs!"
We responded:
"Thank you for your outstanding review and recommendation. We're thrilled to hear about your positive experience with our team's professionalism and promptness. Your feedback is greatly appreciated and motivates us to continue providing excellent service."
Profile photo of Nicole Voigt

Nicole Voigt

January 15, 2025

5  out of  5
rating by Nicole Voigt
"She was wonderful and amazingly helpful with my policy. She asked all the right questions to get the right policy I needed. She also helped me get life insurance as well. 10 out 10 would recommend state farm to anyone"
We responded:
"Thank you for your glowing review! We're thrilled to hear that you found our service helpful and that we could assist you with your policy and life insurance needs. Your recommendation means a lot to us. "
Profile photo of Blanca Reyes

Blanca Reyes

January 9, 2025

5  out of  5
rating by Blanca Reyes
"I am so grateful for Jodi. She has been a blessing in helping set me up with new auto and renters insurance. Her knowledge is amazing. Jodi kept in contact with me until the end of my enrollment process. Thank you Jodi and State Farm."
We responded:
"Thank you for your wonderful feedback. We're thrilled to hear that Jodi provided exceptional service in setting up your auto and renters insurance. "
Profile photo of Srinivas Boddula

Srinivas Boddula

December 23, 2024

5  out of  5
rating by Srinivas Boddula
"Nice working with Carlos , he is professional and patient explaining each details fulfilling my insurance needs. looking forward to continue with state-farm ..."
We responded:
"Thank you for your wonderful feedback. We're delighted to hear about your positive experience with Carlos. Your satisfaction is our priority, and we look forward to continuing to serve your insurance needs with State Farm."
Profile photo of Mona Aline Espinosa

Mona Aline Espinosa

December 20, 2024

5  out of  5
rating by Mona Aline Espinosa
"Just recently worked with Jody sales representative at State Farm for a bundled car and home insurance package. She was informative, knowledgeable and pleasure to work with. It made it easy in the end to choose State Farm as our new Insurance provider."
We responded:
"Thank you for sharing your positive experience with Jody. We're delighted to hear that she provided you with excellent service and helped make your decision to choose State Farm an easy one. We appreciate your feedback."
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tony barriteau

December 16, 2024

5  out of  5
rating by tony barriteau
"I am extremely satisfied with my experience. I retired from the best college prep school in Fort worth Texas after 35 yrs of service as the Athletic Director.The school's' philosophy was simple when it came to hosting perspective clients.Every visitor that came to campus must experience the three EEE's EXEMPLARY EXPERIENCE EVERYTIME.I received that experience from Jody the minute I entered the door,and throughout my visit. Keep up the good work! Tony."
We responded:
"Thank you for your wonderful feedback. We're thrilled to hear that Jody provided you with an exemplary experience. Your satisfaction is our priority, and we appreciate your kind words. We look forward to serving you again."
Profile photo of George Ruiz Gamboa

George Ruiz Gamboa

December 10, 2024

5  out of  5
rating by George Ruiz Gamboa
"Carlos was great helping me with an Auto and renters insurance!"
We responded:
"Thank you, George, for your kind words! We're delighted to hear that Carlos provided excellent assistance with your auto and renters insurance needs."
Profile photo of Hayden Olson

Hayden Olson

December 5, 2024

5  out of  5
rating by Hayden Olson
"Fast an easy setup switching my insurance over, thanks for your help!"
We responded:
"Thank you for your kind words! We're delighted to hear that the switch was quick and easy for you."
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Dale Randig

December 3, 2024

5  out of  5
rating by Dale Randig
"Got me a big cut in rates, 25 percent. Thanks Dale Randig"
We responded:
"We're thrilled to hear about your significant rate reduction! Thank you for sharing your positive experience."
Profile photo of Camryn

Camryn

September 30, 2024

5  out of  5
rating by Camryn
"Jodi was able to help me get my auto and renters insurance quickly and was patient with me through every step. Very grateful for that!"
We responded:
"Thank you, Camryn, for your kind words! We're delighted to hear that Jodi provided you with excellent service and patience throughout the process. Your satisfaction is our priority, and we appreciate your trust in us for your auto and renters insurance needs."
Profile photo of Jessica Lopez

Jessica Lopez

September 26, 2024

5  out of  5
rating by Jessica Lopez
"Lauren has been a pleasure to work at the Office of Melissa Rodriguez. She is very friendly and always willing to help!!"
We responded:
"Thank you, Jessica, for your kind words about Lauren. We're thrilled to hear that she has been friendly and helpful. Your positive feedback is greatly appreciated and motivates our team to continue providing excellent service."
Profile photo of Shawnece Bushnell

Shawnece Bushnell

September 10, 2024

5  out of  5
rating by Shawnece Bushnell
"I’ve been with State Farm since 2021. Unfortunately I had to recently change insurance companies due to the area I live is not covered for homeowners insurance. Meagan has been an all star keeping me updated on the coverages coming to State Farm. Once my area is covered give me a call I’ll come back 100%. I already miss y’all!"
We responded:
"Thank you, Shawnece! We're thrilled to hear about your positive experience with Meagan. We'll definitely keep you updated on coverage changes. We look forward to welcoming you back in the future. Take care!"
Profile photo of Thomas Rowell

Thomas Rowell

August 29, 2024

5  out of  5
rating by Thomas Rowell
"I have used Melissa Rodriguez as my State Farm agent for several years. Her staff is always helpful and fast to reply to email or phone. Meagan Vining is my account rep. She has been wonderful to work with - friendly and professional. I recommend this office for insurance needs."
We responded:
"Thank you, Thomas, for your kind words and continued trust in our team. We're delighted to hear that Meagan and our staff have provided you with excellent service. Your recommendation means a lot to us."
Profile photo of Adriana Jaimes

Adriana Jaimes

August 27, 2024

5  out of  5
rating by Adriana Jaimes
"I am so thankful for Jodi! She was amazing from start to finish! I called into the office to get a quote for homeowners and car insurance. Her rates were extremely competitive and she explained everything thoroughly."
We responded:
"Thank you, Adriana! We're thrilled to hear Jodi provided you with excellent service and competitive rates. Your satisfaction is our priority, and we appreciate your kind words."
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Adam Woodson

August 12, 2024

5  out of  5
rating by Adam Woodson
"Fantastic group to work with. I worked with Jodi Guenther. She is always helpful, knowledgeable, and fast to respond whenever I reach out to her."
We responded:
"Thank you, Adam, for your kind words! We're thrilled to hear that Jodi provided you with excellent service. Your satisfaction is our top priority, and we appreciate your trust in our team."
Profile photo of Mickey

Mickey

July 26, 2024

5  out of  5
rating by Mickey
"I just purchased a new car to add to my current policy and the process was a breeze. Meagan was quick and efficient! I appreciated that"
We responded:
"Thank you, Mickey, for your kind words! We're thrilled to hear that Meagan made the process quick and efficient for you. We appreciate your trust in us and look forward to continuing to serve your insurance needs."
Profile photo of Juan C.

Juan C.

July 24, 2024

5  out of  5
rating by Juan C.
"very easy to work with, Jody walked me through all the options and got me quickly signed up"
We responded:
"Thank you, Juan! We're thrilled to hear that Jody made the process easy and efficient for you. Your satisfaction is our priority, and we appreciate your positive feedback."
Profile photo of Jacob Amison

Jacob Amison

July 16, 2024

1  out of  5
rating by Jacob Amison
"Welp, it was very unfortunate that we got into an accident right after establishing this premium.. State Farm completely DROPPED me 😂 I CAN’T PLAN ACCIDENTS, THATS WHY THEY’RE CALLED ACCIDENTS"
We responded:
"Thank you for sharing your positive experience, Jacob! We're thrilled to hear that Jodi was able to assist you in saving money and bundling your policies. We appreciate your trust in State Farm and look forward to serving you in the future."