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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Desiree Miller

Desiree Miller

July 10, 2025

5  out of  5
rating by Desiree Miller
"Jodi is amazing and was super helpful with trying to get me the right price and a good car insurance plan that worked for me"
We responded:
"Thank you, Desiree, for your feedback! We're glad to hear that Jodi was able to assist you in finding the right car insurance plan. If you have any more questions or need further assistance, feel free to reach out."
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Reshad

July 5, 2025

5  out of  5
rating by Reshad
"Highly recommend Joe Norris he helped me and made it easy for me to enroll my insurance with state firm."
We responded:
"Thank you, Reshad, for recommending Joe and sharing your positive experience with us. We're glad to hear that enrolling your insurance was made easy. If you have any more questions or need further assistance, feel free to reach out."
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Lily Mann

June 25, 2025

5  out of  5
rating by Lily Mann
"I had the update my policy to TX after I moved here and both Jodi and Carlos have been helpful to me! Thank you both for making this an easy and quick experience, I appreciate it."
We responded:
"Thank you, Lily, for your feedback! We're glad to hear that Jodi and Carlos were able to assist you with your policy update smoothly. We appreciate your trust in us."
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Nilo Lurbe

June 24, 2025

5  out of  5
rating by Nilo Lurbe
"10 de 10 en antencion por parte de Carlos muchas gracias por la ayuda 100% recomendado"
We responded:
"Gracias, Nilo, por tus amables palabras y por recomendar nuestros servicios. Nos alegra saber que Carlos te brindó una atención de 10. Estamos aquí para ayudarte siempre que lo necesites."
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TAKAP CEDRY

June 17, 2025

5  out of  5
rating by TAKAP CEDRY
"I have a very good experience with one of your agents her name is Jodi Guenther, she’s so amazing"
We responded:
"Thank you, TAKAP CEDRY, for sharing your experience with us. We're glad to hear that Jodi made such a positive impact during your interaction. Your feedback is greatly appreciated."
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FORBRAUN

June 10, 2025

5  out of  5
rating by FORBRAUN
"What a great team! Jodi is attentive to needs and very thorough. Pleasure doing business with her!"
We responded:
"Thank you, FORBRAUN, for your kind words! We're glad to hear that Jodi provided attentive and thorough service. We appreciate your business and look forward to assisting you in the future."
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Antoinette De la Garza

May 29, 2025

5  out of  5
rating by Antoinette De la Garza
"Melissa Rodriguez was able to place me in a plan that was within my budget. phenomenal service."
We responded:
"Thank you, Antoinette, for your kind words and for sharing your experience with us. It's great to hear that Melissa was able to assist you with a plan that fits your budget. We appreciate your feedback and look forward to continuing to serve you."
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Supreeya Preecha

May 20, 2025

5  out of  5
rating by Supreeya Preecha
"Jodi Guenther was very nice and helpful transferring my Auto insurance from VA to Texas. I received an email with my Texas proof of insurance less than twenty minutes. Thank you!"
We responded:
"Thank you, Supreeya, for sharing your experience with us. We're glad to hear that Jodi was able to assist you efficiently with your insurance transfer. If you have any more questions or need further assistance, feel free to reach out."
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Hugo Hernandez

April 25, 2025

5  out of  5
rating by Hugo Hernandez
"Best customer service and positive attitude very professional Megan answer all the questions I had very patience and adjust to my schedule waiting on hold while making a quote"
We responded:
"Thank you, Hugo! Your support means everything to us. We’re so happy we could help, and we’ll always be here whenever you need us! "
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Laura Murphy

April 25, 2025

5  out of  5
rating by Laura Murphy
"Friendly, competent, knows the business and very helpful."
We responded:
"Thank you, Laura, for your kind words and the great rating! We're glad to hear that you found our team friendly and helpful. If you have any more questions or need assistance, feel free to reach out anytime."
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Spencer Douglass

April 9, 2025

5  out of  5
rating by Spencer Douglass
"Carlos was fantastic with helping me get set up with home insurance. He called shortly after I submitted an online request for a quote and walked me through the entire process. All of the fees and options were laid out and I did not feel pressured to commit to anything. I highly recommend his services for any of your insurance needs and I am very pleased with my experience."
We responded:
"Thank you, Spencer, for sharing your wonderful experience with Carlos. We’re glad to know that he made the process easy and stress-free for you. Your recommendation is greatly appreciated, and we’re always here to assist you with your insurance needs."
Profile photo of Gina Quintanilla

Gina Quintanilla

April 3, 2025

5  out of  5
rating by Gina Quintanilla
"I’m very happy with my experience of starting my policy with Melissa Rodriguez Insurance agency. Meagan was great! She explained everything wonderfully and I was very impressed with her."
We responded:
"Thank you, Gina, for sharing your wonderful experience with us! We're delighted to hear that Meagan was able to assist you so well. We look forward to continuing to provide you with the same high level of service."
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Kyle Gordy

March 26, 2025

5  out of  5
rating by Kyle Gordy
"Jodi was really helpful and helped me get the best Auto insurance"
We responded:
"Thank you, Kyle, for your kind words and for sharing your experience with us. We're thrilled to hear that Jodi was able to assist you in finding the best auto insurance. We appreciate your feedback and look forward to serving you again in the future!"
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Estephany Cadena

March 25, 2025

5  out of  5
rating by Estephany Cadena
"I switched over to State Farm from Allstate and received a better rate for my car insurance. I even bundle my car and home insurance for the first time. It was pleasure working with Carlos Rodriguez. He was very thorough and walked me over my coverage’s details."
We responded:
"Thank you, Estephany, for sharing your experience and for choosing us for your insurance needs. We're thrilled to hear that Carlos provided you with thorough service and that you're happy with your rates. If you have any questions or need further assistance, feel free to reach out anytime."
Profile photo of Sam Kounthapanya

Sam Kounthapanya

March 11, 2025

5  out of  5
rating by Sam Kounthapanya
"Meagan is fantastic to work with. She is super friendly and professional in every way when it comes to helping us determine our need for home and auto."
We responded:
"Our team loved reading your review, Sam! We always strive to provide the best service possible, and it’s great to hear we delivered. Thanks for your trust! "
Profile photo of Hector De La Cruz

Hector De La Cruz

March 10, 2025

5  out of  5
rating by Hector De La Cruz
"Meghan was very helpful. She walked me through the policy and helped me understand all that was covered. Overall, a great experience."
We responded:
"Thanks, Hector, for your great feedback! We're delighted that Meghan gave you a positive experience. Your satisfaction is our priority, so let us know if you need anything else."
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Laura Lacombe

March 8, 2025

5  out of  5
rating by Laura Lacombe
"Carlos and Melissa are very responsive and informative. Great customer service!"
We responded:
"Thanks, Laura, for your great feedback! We're glad Carlos and Melissa served you well. Your satisfaction means a lot to us. If you need anything else, just let us know! "
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Charles

March 7, 2025

5  out of  5
rating by Charles
"Carlos made our transfer much easier than I thought it would have been. Super helpful and a great communicator. Looking forward to working with them!"
We responded:
"Thank you, Charles, for your kind words! We're glad Carlos made your transfer smooth. We look forward to serving you with the same dedication."
Profile photo of Joselito Reyes

Joselito Reyes

March 5, 2025

5  out of  5
rating by Joselito Reyes
"Meagan is such a huge help from quote to getting your insurance. She can work with you on getting you best insurance! Highly recommend to check with her."
We responded:
"We appreciate your business and trust, Joselito! Our aim is to support you through all of life's transitions—thank you for allowing us to be a part of your journey."
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Bob Weatherholt

February 25, 2025

5  out of  5
rating by Bob Weatherholt
"I was very pleased with Jodi Guenther’s help and patience with me, it took a while for me to back to her. Polite but persistent. Hard thing to do. Thank you Jodi."
We responded:
"At our agency, we believe great insurance starts with great relationships. Thanks for letting us be part of your journey, Bob—we’re always here for you! "
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Tony Dimitri

February 21, 2025

5  out of  5
rating by Tony Dimitri
"Meagan was AWESOME.....answered all my questions, was timely in her responses and made the whole process smooth and hassle free. Not typically what I'm used to with an insurance company!! Definitely an asset to Melissa's agency & to State Farm!!!!!"
We responded:
"Thank you for your wonderful feedback, Tony! We’re honored to be your insurance team and look forward to serving you for many years to come. "
Profile photo of Joseph Halberdier

Joseph Halberdier

February 12, 2025

5  out of  5
rating by Joseph Halberdier
"Carlos J Rodriguez was a great help with finding me the exact auto and life coverage I needed after progressive unepectedly raised my rates significantly. He was very helpful and personable and I would reccomend him to anyone looking for new coverage or better rates."
We responded:
"Joseph, thank you for your wonderful feedback! We're thrilled to hear that Carlos J Rodriguez was able to assist you with your auto and life coverage needs. Your recommendation means a lot to us. We appreciate your trust in our agency. "
Profile photo of Mary Lanier-Evans

Mary Lanier-Evans

February 11, 2025

5  out of  5
rating by Mary Lanier-Evans
"We worked with Jodi Guenther to obtain new auto, home owners and personal property insurance. Jodi was easy to talk with, discuss options and assisted in making the right decision for us. I appreciate her knowledge and patience during our discussions."
We responded:
"We’re so glad we could help you find the right coverage, Mary! We believe in making insurance personal, and we’re happy to hear that reflected in your experience. "
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Faviana Cano

February 7, 2025

5  out of  5
rating by Faviana Cano
"Jodi was the best help for me, just what I needed to help direct me with all my paperwork. She did it with a smile and grace."
We responded:
"Your review put a smile on our faces, Faviana! We’re so happy we could help—thanks for trusting us with your insurance needs!"
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Outdoor Janitor

January 29, 2025

5  out of  5
rating by Outdoor Janitor
"Been with Melissa Rodrigues, in Georgetown, (& Lauren & her several other employees) for around 5 years, after my previous longtime State Farm agent in Austin retired. When I’d in quick succession had losses includng extensive repairs hitting a cement pillar, and some fender-venders, State Farm corporate understandably cancelled my policy (after always promptly covering everything!)— when I sadly totalled a truck, 3 1/2 years ago. I moved on to another insurer, for 3 years.But I was totally surprised, last month, in December 2024 when Melissa Rodrigues office called ME to say my record was now back to a spot where we could save $1,000 / year on our already-existing State Farm homeowner policy, if we came back to State Farm, and bundled my biz truck policy with homeowners, —and save an additional $420 / year over my liability premium with Kemper, whom I’d switched to. We said “Do it!” A refund check from State Farm for over $1,000 on the homeowner’s came within a month, (since the new discount meant our escrow had overpaid based on our old premium.) Better yet, when my wife’s vehicle died last month of old age and transmission problems, Lauren lit a fire under State Farm corporate, to have underwriting amend our policy, (for only $5.89 / month), to allow my wife to drive the minivan of a friend, now overseas, doing missionary work on Cypress. She will drive that minivan for the next 6 months. (He had dropped his coverage for the duration of his trip) . We just today received the declaration page from Lauren noting we are covered driving this non-owned vehicle, and thanks to God and this hardworking agency, things are turning up roses even after my bad driving streak, several years ago. I recommend both this agency and State Farm in general —and have never had an issue with the resolution of any claim or issue!"
We responded:
"Thank you for sharing your experience with us. We're thrilled to hear about your positive journey with our agency and the support from Lauren and the team. Your recommendation means a lot, and we're delighted to have you back with State Farm."